Client Feedback

Conveyancing – Mrs Tree

‘I have been extremely satisfied with the service i have received from start to finish of my move. Everything was explained fully and my instructions were followed explicitly.’


Wills – Mr and Mrs Taylor

‘Jackie was very helpful and friendly. Katherine was professional, knowledgeable and gave much appreciated advice and answers.’


Wills – Mrs Baker

‘My thanks for your understanding and compassion when i had to keep changing appointments due to family circumstances.’


Adverse Possessions Claim – Mr and Mrs Townsend

‘We appreciated the face-to-face meeting, as it was easier to discuss the complexities of the situation, and much was resolved. Thank you, Kate, for your help in this matter.’


Wills – Mr and Mrs O’Keefe

‘Very efficient and friendly service. Much appreciated’


Wills – Mr and Mrs Williams

‘Very happy with the service we had. Thank you’


Conveyancing – Mr Rees

‘Caroline and her team made the process simple and straight forward. Thank you.’


Wills – Mr and Mrs Morgan

‘Excellent service. We were given very good advice in taking out our wills which made the whole process very straight forward for us.’


Conveyancing – Mr Davies

‘Excellent during the whole process.’


Conveyancing – Ms tree

‘I was kept informed throughout the process of buying and selling. Whenever I had a query it was answered almost immediately. At no point did I feel I was left hanging , I am very pleased and impressed and would definitely recommend and/or use again, thank you.’


Wills – Ms Inman

‘Excellent and efficient service from Jackie and Katherine, highly recommend.’


Wills – Ms Treasure

‘Very efficient and friendly service.’


Conveyancing – Mr Brint

‘Great communication and support throughout.’


Conveyancing – Dr Davies and Ms Bullard

‘We were impressed with professional efficiency which kept the momentum of the sale moving forward to completion. Measures to protect employees and visitors during the pandemic were in place, highlighting the approach of Ames Kent – professional, diligent and methodical. Thank you.’


Conveyancing – Ms Thomas

‘Everyone was very friendly – which makes a huge difference when buying and selling your home. Nothing seemed to be too much trouble.’


Conveyancing – Mr Hall

‘Katherine Oakes and the rest of the team provided excellent service throughout the transaction.’


Conveyancing – Mrs Broderick

‘I was new to buying and selling and found it quite overwhelming at times – the team were very kind and understanding and helped me through the process – thank you.


Wills – Mr and Mrs Gale

‘Great service from all the staff. Many thanks.’


Conveyancing – Mrs Coles

‘Always very helpful. Used quite a few times. Would go back if I needed them at any time.’


Probate – Mr Ingram

‘Always prompt in responding – clarified any questions I had.’


Conveyancing – Mr and Mrs Johnston

‘Excellent and very professional service, approachable and friendly staff, good communication and prompt responses. Would have no hesitation in recommending the services of Ames Kent’


Conveyancing – Ms Lewis

I have never hesitated to recommend Ames Kent to my clients and since used them for my personal transactions and the service has been excellent.  A really  friendly bunch!’


Conveyancing – Mr and Mrs Eastwood

‘Thank you so much for making our house move go so smoothly.  We were so impressed with the service throughout – friendly, thorough and responsive’


Wills – Mr Bainbridge

‘Business is so much easier to conduct in the friendly and relaxed atmosphere provided.  This is very important to older people such as myself’


Conveyancing – Ms Exall

‘Jo was fantastic.  Super organised, efficient and responsive.  I was very impressed having so many forms and documents upfront to help expedite the transaction.  Highly recommended’


Conveyancing  – Mr Sloan

‘Caroline and Jo provided an excellent service.  Keeping me informed throughout the process’


Wills – Mr Whittock

Very happy with the service.  Information was clear and guidance helpful.  I used Ames Kent following the experience of my parents some years earlier and was not disappointed’


Lasting Power of Attorney – Mr and Mrs Amor

‘As we have used your services for 40 years your continuation of services has carried on to our satisfaction – thank you’


Wills – Mr R Ashman

‘I appreciated how helpful and efficient Katherine Oakes was at all times.  Also how helpful the receptionist/secretary was’


Wills – C Reynolds

During this difficult time a fantastic service was given’


Conveyancing – Mr Love

‘Caroline Polder was so incredibly helpful whilst selling our house in the build up to COVID19 lockdown.  If she can do such a great job under these unprecedented conditions I feel confident she can anytime’


Conveyancing – Anon

‘Caroline Polder was always quick to reply to emails and phone calls.  No complaints regarding the service given.  Thank you’  


Conveyancing – Mr and Mrs Gulbis

‘We were both impressed and reassured by the quality of service throughout.  We were given clear instructions and information, and felt supported by solid and friendly legal advice’


Conveyancing – Mr and Mrs Sefton

‘Thank you for helping make the process of moving house so smooth and relatively easy’


Conveyancing – Mr and Mrs Westlake

‘What we appreciated above all else were the staff.  Ames Kent are friendly, totally approachable and professional all in one.  Fantastic.  Thank you’


Wills – Mr Foster

‘Very happy with your professionalism and efficiency’


Conveyancing – Mr Forsyth-Forrest and Ms Champion

‘Thanks again for for all your work – it was a pleasure to have you represent us as we bought our first house’


Wills – Anon

Friendly, helpful and informative service.  Quick assessment of our requirements.  Willingness to accommodate our suggestions.  We are both delighted with our respective Wills – thank you’


Wills – Anon

‘Kate was extremely helpful and approachable at every stage’.


Conveyancing – Mr and Mrs Hart

‘After 42 years with Ames Kent we will look forward to the next 25 years of excellent service’.


Conveyancing – Mrs Allanason

‘Sam was unfailingly helpful and seemed to cope well when I was losing it!  Many thanks’.


Will – Anon

‘No issues and very happy with the service from all staff at Ames Kent and would recommend to others to use Ames Kent’.


Will – Mr Booty

‘A good service crisply and efficiently delivered.  Everything was explained clearly and unambiguously’. 


Conveyancing – Mr and Mrs Fifield

‘We received an excellent service in all respects’.


Conveyancing – Mr and Mrs Morton

‘Sam Gauntlett was friendly, helpful and professional and went above and beyond to help us.  We were very impressed with the service he gave us’.


Conveyancing – Mr Burns

‘Very happy with service and cost’.


Wills – Mr and Mrs Jones

‘Friendly, helpful service’.


Conveyancing – Mrs Bennett

‘I thought you did a fantastic job, and would definitely recommend you to anyone I know.  Very very satisfied’.



‘Very professional service, thank you’.


Conveyancing – Mrs Hillier

‘Very happy with the service we received, the sale of my father’s bungalow went through very smoothly and quickly’.



‘We were in all respects very pleased with the conveyancing service provided by Ames Kent’.



‘Samuel was very helpful and clear when giving instructions/advice’.


Wills – Mrs Harris

‘An excellent experience for someone who has never dealt with anything like this before.  I felt comfortable and was really happy with the friendly service, will use again in the future.  Thank you’.


Conveyancing – Mr and Mrs Huddert

‘Samuel Gauntlett, his team and staff were all outstanding with the sale of our property.  We would recommend them all’.


Conveyancing – Mr and Mrs Griffiths

‘Very thorough, great attention to detail, it seemed to us a tricky purchase, yet we always felt in safe hands with Sam’.


Wills and Power of Attorney – A Elstob

Very efficient and friendly with clear information’.


Conveyancing – C Cardenll

Excellent and efficient service throughout the sale’.


Conveyancing, Probate and Estate

‘Kate Oakes helped us through a very difficult time with empathy after our mother’s death.  She dealt with the estate very professionally and we were very happy with the service and would recommend her’.


Conveyancing – R Crippen

‘Samuel was excellent in all areas, a real pleasure to do business with’.


Lasting Power of Attorney – B Windley

‘All done with thought and politeness.  Thank you’.


Conveyancing – B Newton

‘Sam approachable and helpful.   Office staff friendly and efficient.  Thanks for great service’.


Lasting Power of Attorney – D Fifield

‘The service provided by Ames Kent was exemplary’.


Conveyancing – Webley

‘Very happy with the service, many thanks.  Sam was very thorough and dilligent’.


Conveyancing – G Brown

‘Excellent service delivered with patience and understanding’.


Probate – P Aven

‘Very efficient and happy to simplify jargon’.


Commercial – R Bush

‘It was a pleasure having such a confident, professional and above all a gentleman in the name of Samuel Gauntlett acting for us.  I personally must stress he is a credit to this profession and should be seen as a great asset to Ames Kent’.


Client – Lasting Power of Attorney (Langdon) 

Very helpful and friendly front office staff.  Katherine Oakes (ACILEx ), was particularly helpful and excellent with my 91 year old mother at the meeting to sign the necessary documentation’. 


Client – Wills 

‘We valued the advice we were given, particularly on matters we had not considered for ourselves and we were dealt with efficiently and sensitively’. 


Client – Conveyancing

This is the first time I have used the services of Ames Kent and I have been delighted with all aspects of the service provided. Each member of staff I met or spoke with was professional and helpful. Mr Samuel Gauntlett handled the conveyancing with careful attention. Thank you’.



‘Very efficient for basic Wills service. Very flexible to meet our timings for availability last minute’.


Conveyancing – Mr Bull   

Excellent service – Would recommend (and already have!)’.



‘I found the whole experience very positive, all the staff were helpful. Especially Sam, who was very professional and always responded quickly. Thank you’.



‘Ames Kent were professional,  friendly and efficient throughout the sale of our property’.


House Sale, Mrs Aven

‘Sam Gauntlett was very informative and helpful throughout the process of selling my late father’s property, which could have been an anxious time.  Will definitely use again’.


Conveyancing, Evans

‘Samuel Gauntlett dealt with our sale, purchase and purchase for our son. He was efficient, polite and friendly, and dealt with everything quickly and to time. He was clear about costs so we had no surprises. Excellent service. Well done Sam’.


Mr Wheeler

‘We recently used Katherine Oakes from Ames Kent Solicitors to set up a Lasting power of Attorney for my mother. Katherine was excellent in dealing with both my sister and me, and especially with our ageing mother; she very clearly explained the process, politely and professionally asked the necessary questions, and efficiently processed the information leading to a successful and speedy conclusion. The fees for doing this were very competitive and reasonable’.


Mr Cray

‘Excellent service in dealing with Powers of attorney and Wills, very pleased.’


Miss Inman

‘The Highly stressful situation of moving house was made far easier knowing I could rely on Sam to follow things up and progress my sale/purchase.I wouldn’t hesitate in recommending Ames Kent’.


Client – Will

‘The staff were very polite and friendly when I called at the office’.


L Parry

‘Katherine Oakes and the team at Ames Kent were extremely efficient, helpful and professional during the process of my house purchase. They explained the process clearly and simply, they were always contactable, nothing was too much trouble and they pushed through the process expediently and went the extra mile when things could have become tricky. I would definitely used them again and have no hesitation in recommending them to others. Thank you Sam for being so helpful’.


Executor of an Estate

‘I was appointed executor in a will and I was very pleased with the way Ames Kent handled the estate and also dealt with the two long winded Will disputes which arose’.


Client – Sale of House

Ames Kent were my mother’s solicitors and I first had dealings with them in the aftermath of her sudden death. This was a troublesome time: inheriting a crumbling house with few funds and living miles away. The advice given to me was sharply realistic but delivered sensitively. I acted upon it and the results proved its worth. Ames Kent have been my solicitors ever since even though I live in London.

Since then, they have handled two house sales for me, advice in relation to my will, and also the diverse queries of various friends of mine whose custom I have put their way. In each case, the service has been exemplary both in terms of quality and speed. I will continue to use them and would advise anyone else to consider the same.


Mr Netscher

We used Ames Kent as our solicitors for purchasing our first house. Katherine Oakes made the whole process straight forward and easy and was always contactable via email and phone. She explained everything, making it clear and easy to understand- which was much appreciated as we had never bought a house before. Further to this, we have recently completed our will with Ames Kent. We would definitely recommend their services. 


Abi and Rory

“We were happy with the service we received from Katherine and Ames Kent. We only had to go into the office once which was really useful as with work commitments it is often difficult. We were given great advice and guidance which was extremely helpful given we had never purchased a property before. I would recommend using Ames Kent for a local, reliable & friendly service”



My wife and I used Ames Kent for the purchase of our house in Frome.  We appreciated their quick and efficient service and were impressed by the way in which they carried out and obtained rapid results for all searches and negotiated very competently the exchange of contracts in sometimes difficult circumstances.  We would not hesitate to recommend their services.



Thank you so much for dealing with the matter of my late uncles estate and for the professional and efficient manner  in which you dealt with all the difficulties which arose.

Unfortunately as he died intestate there was a great deal of work to be done including my appointment as administrator, dealing with inland revenue, the sale of his property and many other matters. I am truly grateful for the help and assistance which I have received and will not hesitate to use the services of your company again and recommend them to my friends.


Mr Balch

My recent residential property purchase was very ably dealt with by Katherine Oakes and her ever-helpful assistant Sam Gauntlett.  At the outset I was given an estimate of Ames Kent’s fees and disbursements, which was reasonably-priced and accurate.

The transaction progressed smoothly, and throughout I was kept well-informed of the various search results and enquiries.  Any questions I had were answered swiftly and, following completion, the registration was concluded satisfactorily.

As a retired conveyancer myself, I couldn’t fault the service and care I received from Katherine Oakes, and I recommend her and Ames Kent to anyone looking for a competent property transaction.”


Mrs Perry

We used Ames Kent as our solicitors for buying our first house together after a recommendation from a friend.  As first time buyers, the whole process of buying a house was daunting and completely overwhelming.  I made use of the free fee quote tool on the website and then proceeded to ring the team to confirm as I couldn’t quite believe how affordable their services were. When I spoke to the team on the first phone call, I explained anxieties I had about buying a house and was reassured that it was very normal for first time buyers to have these worries. Everything was really broken down for us as neither of us had knowledge or experiences in buying or selling houses, this really helped us throughout the whole process. We would like to personally mention Sam, he was an incredible help and always at the end of the phone or an email away if we needed to know how the process was coming along. I would highly recommend Ames Kent to anyone for their services, especially to do with buying and selling houses and I will undoubtedly use them again for any services. Thank you for helping us reach our dream of owning our own house.



Yes, I was particularly happy with the service from Ames Kent and in specifically your willingness to always answer any question and generally making a ‘sale at distance’ so painless. So yes, a great big thumbs up. I can’t think of anything more you could have done and your assistance certainly made everything a lot simpler and less stressful for me 🙂

So thank you personally Sam for being so helpful and just making things go so smoothly 🙂


Mr Hunneybell

I have used Ames Kent on several occasions with regards to conveyancing.  I have found their service knowledgeable, efficient and friendly.  I would not hesitate in recommending their services to anyone searching for a competent solicitor in the Frome area.


A. McCallum – Sale and Purchase

The service you provided was very professional and thorough and communication was excellent. You dealt with everything in a speedy manner and found that your service was excellent value.


M. Henshall – Probate and House Sale

“We were very happy with the conveyancing service provided to us by Katherine Oakes and Sam Gauntlett. We particularly appreciated the attention to detail and the responsiveness. We will use them again in the future and have no hesitation in recommending them to others.”


House Purchase Client

Katherine Oakes dealt with the purchase of my property. She was very professional and quick and always answered emails and telephone calls straight away.


K. Lau – House Purchase

A very friendly and efficient service.


Pearce- Wills and Powers of Attorney 

Service was excellent throughout.


House Purchase Client  

Very happy with the service provided.  All matters dealt with speedily and professionally.


Clark – Conveyancing

You were recommended by the family and as we have been pleased with your service we would recommend you ourselves.


Lasting Power of Attorney Client 

Great Service, thank you very much Kate!


House Purchase Client

Exemplary service, particularly in having to deal with the other parties somewhat incompetent solicitors!


House sale Client

Sam, in particular, was very helpful and polite. Katherine Oakes dealt with the transaction most efficiently.


House Purchase Client

Ames Kent made the process of purchasing our house easy and straight forward, with what is usually a very stressful process they helped make everything clear and keep things moving. It was also great that they kept us informed every step of the way, I will definitely be using them again.


J.Oliver – House Purchase

“I would like, on behalf of myself and other family members, to express our appreciation for the service you have provided for many years, and over a wide variety of matters.

The Information provided, correspondence, communication and fees have always met with our satisfaction.

I would recommend, and continue to use your services in the future.”


Midwinter Family

Because we were buying a flat in Frome it made sense to use a local solicitor.  We contacted one solicitor recommended by the Estate Agent, but they were not very helpful and did not seem very interested in our business.

We were also recommended to consider Ames Kent. The moment we walked into their offices we were welcomed and put at ease.  Everything was simply explained and then completed expeditiously, efficiently and professionally.  One or two small glitches, plus a larger one, caused by ourselves, were tackled, dealt with and overcome without fuss, whilst maintaining a sense of perspective and keeping us at ease, and at all times “in the loop.”

We completed and exchanged very happily within about seven weeks – unheard of these days!

Congratulations to the Ames Kent team – thank you  – you did exceptionally good!


Roy & Dot Smither Middlesex

Katherine Oakes and her team acted for us on the sale of our home and the purchase of our new one. We were extremely pleased with the very efficient service we received with nothing being too much trouble. All our questions  were answered quickly   and the searches etc went through without any problems. We would not hesitate in recommending this company to assist you when buying and selling your home.


Mr & Mrs Chivers

Ames Kent have now acted for us on 3 separate occasions.  We have found them to be very helpful, flexible and efficient.  Katherine Oakes was very personable and ensured that our requirements were met.  We will certainly use them again and would recommend them to others.




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