Bank details & fraud alerts

Bank Details

You can find our bank information in our Client Care Letter and on the reverse side of any invoice/completion statement we have sent to you. We have a policy of not sharing our bank account details via email, and we also do not accept such details from anyone via email. While this approach may occasionally be of inconvenience, it is designed to protect both you and us from the growing threat of fraud.

Rest assured our bank details will not change during your transaction.  Before sending any payments, we kindly request that you always call us at our office number, 01373 462017, to verify the accuracy of our bank details.

If you happen to receive any communication claiming to be from us and indicating a change in our bank details or requesting funds, we urge you to promptly contact us through our established contact number to authenticate the validity of the information. Your security is our priority, and we cannot accept any responsibility if you send money to an incorrect bank account.

Mitigating Fraud Risk

The threat of fraud and cybercrime continues to grow, impacting not only individuals but also organisations. Fraudsters employ various tactics, including fake emails, letters, and phone calls, and these scams are becoming increasingly sophisticated.

To protect against these threats, we have implemented a robust set of IT procedures and security measures. These include:

Ongoing Staff Training: Our team receives frequent training in the realm of cybersecurity to stay updated on the latest threats and best practices.

Anti-virus and Malware Protection: We employ multiple layers of anti-virus and malware prevention tools to safeguard against malicious software.

Access Controls: We implement stringent access controls, such as multi-factor authentication, to ensure that only authorised individuals can access sensitive information.

State-of-the-Art IT Systems: We utilise the most up-to-date IT systems, complete with secure backups, to safeguard our data.

Cyber Essentials Accreditation: We have successfully completed the government-backed Cyber Essentials Accreditation, underscoring our commitment to maintaining a high level of cybersecurity.

These measures are designed to fortify our defences against fraud and cyber threats. Rest assured that we are dedicated to safeguarding your interests and data from these risks.

Emails

We want to emphasise the importance of remaining vigilant when you receive emails claiming to be from us. Legitimate emails from our company will always come from the domain NAME@ames-kent.co.uk. If, at any point, you receive an email from a domain that appears similar but not identical, or if the email’s contents seem in any way unusual, it could be an attempt at online fraud. In such cases, we kindly request that you refrain from replying to the email.

Instead, we recommend you either call us or visit our office using our regular contact details and request to speak with your lawyer.

Please note that we will only send you documents as PDF or Word attachments. If you receive any other type of attachment, or a link, we advise you to delete the email for your online safety.